Privacy Policy

1. Introduction

ProfitMode, Inc. ("ProfitMode," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based accounting software service ("Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the practices described here, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, company name
• Business Information: Business type, industry, employee count
• Financial Data: Invoices, bills, transactions, chart of accounts, journal entries
• Customer/Vendor Data: Names, contact information, payment terms
• Payment Information: Billing address, payment method (processed by Stripe)

2.2 Information from Third-Party Integrations

When you connect third-party services, we receive:

• Plaid: Bank account information, account balances, transaction history, account holder names. Plaid's use of this data is governed by the Plaid End User Privacy Policy.
• Stripe: Payment transaction data, payout information, customer payment details. Stripe's practices are governed by the Stripe Privacy Policy.
• Gusto: Employee information, payroll data, tax withholdings. Gusto's practices are governed by the Gusto Privacy Policy.

2.3 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Generate financial reports and analytics
• Sync data with connected third-party services
• Send administrative notifications and updates
• Respond to customer service requests
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations
• Analyze usage patterns to improve user experience

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Your Consent

When you explicitly authorize us to share information with third parties.

4.2 Service Providers

We share information with trusted service providers who assist us in operating the Service:

• Firebase (Google): Authentication and database hosting
• Plaid: Bank account connectivity
• Stripe: Payment processing
• Gusto: Payroll integration
• Digital Ocean: Cloud infrastructure

4.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or to:

• Protect the rights, property, or safety of ProfitMode, our users, or others
• Enforce our Terms of Service
• Investigate potential violations

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/HTTPS)
• Encryption of sensitive data at rest
• Secure authentication with Firebase
• Role-based access controls
• Regular security assessments
• Webhook signature verification for third-party integrations

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain and use information as necessary to:

• Comply with legal obligations (e.g., tax record retention requirements)
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated data by contacting us. Some information may be retained in backups for a limited period or as required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request your data in a portable format
• Opt-out: Opt out of marketing communications
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze usage patterns
• Provide security features (CSRF protection)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place for international transfers.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the CCPA:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To make a request, contact us at [email protected] or call us at the number provided below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: Atlanta, GA, United States

For data protection inquiries in the EU, you may also contact your local data protection authority.